HelpFAQ

We often start processing your order within 24 hours after receiving your order. If you want to cancel theorder,please email us, and we will try tocancel the order for you, but if your package has beenshipped, printed by the vendor, unfortunately, your order can not be canceled. If you still insist to cancel your order, you would have to pay 25% of the order price for the printed item as cancellation fee.Please check the return and exchange policy

Click the "My Account / Order History" at the top of right hand side of our site to check your order’s status. If your order has been shipped, we will send you an e-mail to inform the tracking number.

Click the "My Account / Order Status" at the top of right hand side of our site to track your order.

Click "Create an Account" at the top of the site to enter your name,email address and password. Log in to your account by email address and password.

Click "Sign in" at the top of the site to log in to your account and add or modify your address information in "View Addresses"

Click "Sign in" at the top of the site, click "Forgot your password?" Under the login box, enter your email address, we will send an email to help you reset your password.

After adding the products to shopping cart, click the link "Cart" at the top of this website to view your shopping cart and click the "CHECKOUT"button. On the right side of the checkout page, you'll see a box where you can enter your coupon code.

Please click "shipping policy" or "return policy" at the bottom of our website.We ship to all over the world!

Our contact number is+8619931306849

Our actual address: Room 301, No.1 Xingfu West Street, Beifang Town, Huairou District, Beijing,China

Contact email: qupacehome@outlook.com